Terms and conditions

 Welcome to Detail Wolf. By booking or using any of our detailing services, you agree to the following Terms and Conditions. Please read them carefully before scheduling a service. 

 Detail Wolf offers professional auto detailing services, including but not limited to:

• Exterior washing services
• Interior cleaning and shampooing
• Paint correction
• Ceramic coatings
• Engine bay cleaning
• Headlight restoration

Service availability may vary by location and vehicle type.

• Appointments can be scheduled online, by phone, or in person.
• Please provide accurate vehicle information during booking.
• Arrival windows are approximate; we will notify you of any delays.
• The vehicle must be in a safe, accessible location for mobile services.

• The customer is required to disclose any pre-existing damages, issues, or modifications before the service.
• Heavily soiled vehicles (excessive pet hair, mould, biohazards, etc.) may incur additional charges or require rescheduling.
• We reserve the right to refuse service if a vehicle presents a health or safety hazard to our staff.

• Full payment is due upon completion of the service unless otherwise agreed in writing.
• We accept [cash, credit/debit cards, digital payments].
• Deposits may be required for certain services (e.g., ceramic coatings or large bookings).

• Cancellations or rescheduling must be made at least 24 hours in advance.
• Late cancellations for ceramic coating packages may incur a $100 cancellation fee.
• No-shows or repeated last-minute cancellations may result in refusal of future service.

• We aim to provide the highest quality of service. If you are not satisfied, please notify us within 24 hours of the completed service.
• Reasonable efforts will be made to address concerns or re-clean affected areas at our discretion.
• Refunds are not guaranteed and are evaluated on a case-by-case basis.

• Detail Wolf is not responsible for:
  • Pre-existing damage or wear (including paint, trim, upholstery, etc.)
  • Damage due to poor vehicle condition or prior repairs/modifications
  • Lost or damaged personal items left in the vehicle
  • Issues resulting from aftermarket parts or improperly maintained vehicles

Customers are encouraged to remove all valuables prior to service.

• In the case of severe weather, we may need to reschedule your appointment. We will contact you promptly to arrange a new date.

• By using our services, you grant Detail Wolf permission to take before-and-after photos or videos of your vehicle for marketing purposes (social media, website, etc.).

• Your personal information is kept confidential and is used only for scheduling and communicating with you about your services.
• We do not sell or share your data with third parties.